Acing the Change Curve challenge

Managing the points of pain 

By Ginty Chalk

Let’s face it: most of us get twitchy at the thought of change – but companies that don’t adapt to the rapid change that is business today, could find themselves out-dated and redundant.

I recently shared some of what I know about managing change with 110 process practitioners from Nedbank, one of South Africa’s top four banks. Continue reading