Companies in the Durban area will be able to attend a two-day Team Problem Solving workshop, 10 & 11 September 2015, focused on the practicalities of effective problem solving, which will be presented in the city by international consulting firm BMGI.

Participants will take part in the workshop’s core exercises, group work, simulations and practice sessions under the guidance of BMGI expert, Jayshree Naicker. They will gain wisdom and insight – and give some too, along the way – as they network and interact with people from other industries and environments.

Whether you’re in insurance, manufacturing, healthcare, financial services or any other environment, the problem-solving skills taught by BMGI will apply. Because delegates will come from a variety of business environments, the transfer of learnings and knowledge will be tailored to participants’ individual needs.


After attending this workshop, participants will be able to:

  • Identify and define what the problem is in a particular situation.
  • Identify root causes of problems.
  • Understand the fundamentals of effective problem solving and their applications to daily management in the workplace.
  • Understand the importance of the voice of the customer in the process.
  • Observe the as-is process and perform waste analysis.
  • Effectively brainstorm solutions and implement changes.
  • Apply the BMGI Problem Solving Roadmap.

Workshop leader Jayshree Naicker is BMGI’s Managing Director of Africa. A qualified pharmacist and a trusted advisor and problem solver by nature, Jayshree brings a wealth of experience and skill to her work with clients across a range of industries and environments. With a passion for driving sustainable breakthroughs and leading broad-reaching transformation efforts, she’s played a key role in helping clients develop and execute strategies and implement Operational Excellence initiatives.

This workshop is a unique and rare opportunity to interact with one of the most influential and dynamic leaders in business consulting in South Africa today.

Register now to avoid disappointment


Learn to Listen: a powerful, free webinar for team leaders


“The challenge with leading high-performing teams in today’s fast-paced society is that we all expect things to happen immediately,” says Ginty Chalk, change leadership specialist at BMGI. “Not in a few minutes, not tomorrow, but now. Because of this, we often don’t take the time to listen or question effectively.”

In our next free webinar, The Benefits of Effective Listening, Questioning and Coaching Skills, Ginty will teach team leaders how to use these skills to get the best results out of their team members.

“It’s only when you and your team members start speaking the same language that you’ll bring out the best in one another,” says Ginty. “That’s when you’ll unleash the true power of teamwork and transform your efforts into industry-topping results.”

Register for the free webinar, happening at 1pm CAT on Tuesday May 20, here.

Find out more about South Africa’s most trusted advisor on strategy, execution, problem solving, and operational excellence here, or contact us. We’re also always happy to hear from you on Facebook, Twitter and LinkedIn.


About Ginty Chalk

Ginty is a Specialty Trainer at BMGI South Africa. She is responsible for training in Change Leadership and Train the Trainer, the development of new training programs and the enhancement of existing curricula. She also conducts BMGI’s internal training for trainer and consultant development. Ginty has an extensive background in competency-based design, development and training, which provides a sound foundation for a specialty instructor. She also has experience in a wide range of industries. Her expertise includes: needs analysis, job analysis, training needs assessment, training design and development and curriculum design and development.